Personal data processing principles

Data subject - buyer/visitor of the website.
Operator - the operator of the online shop/website https://terranaturapetfood.com/
The data subject consents to the processing of personal data by the seller to the extent set out below.
The website operator is responsible for the processing of personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, (hereinafter referred to as GDPR)
List of personal data: first name, last name, street and number, postcode, city, email, phone contact, cookies. More information about cookies can be found below.
Purposes of the processing of personal data: issuing a tax document, contacting the customer about an order, fulfilling a contract, dealing with an enquiry sent via a contact form or other legitimate interest. Personal data may not be further processed in a way that is incompatible with these purposes.
Recipients - the operator of the online shop/website https://terranaturapetfood.com/, the accounting company, the courier company, the company Moderné Webstránky s.r.o. providing the technical operation of the online shop/website.
Intermediaries - data recipients such as Google, Sendinblue, (payment gateways) with whom we have concluded intermediary agreements (add links from the list).
We do not sell, trade or in any other way provide your personal data to third parties other than the intermediaries mentioned in the previous point.
Legal basis for processing personal data:
- The processing of personal data (name, surname, title, street and number, postcode, city) is necessary pursuant to a special regulation or international treaty to which the Slovak Republic is bound. In particular according to Act No. 222/2004 Coll. on Value Added Tax.
- The processing of personal data (email, telephone contact) is necessary for the performance of the contract.
- If you have given your consent to receive the newsletter, which you can withdraw at any time by clicking on the unsubscribe button in any newsletter or by email request
Embedded content from other websites - articles on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites is treated the same as if the visitor had visited another website. These websites may collec
Retention period: 10 years.
By agreeing to the terms and conditions, the data subject also gives his or her explicit and unconditional consent to the controller to process his or her personal data for the purposes set out above, for the period and to the extent set out above. The data subject has the right to withdraw his or her consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent prior to its withdrawal. The data subject is obliged to provide true and up-to-date personal data. The rights of the data subject are governed by Chapter 3 of the GDPR. These include, for example, the right to lodge a complaint with a supervisory authority, the right to object to processing, the right to require the controller to access personal data relating to the data subject, the right to rectification or erasure or restriction of processing of personal data, as well as the right to data portability.
In the case of registration on the online shop/website, the customer has the right to delete the account by sending a request to the e-mail of the controller or by clicking on the delete account button in the interface of their account.

What are cookies?

In order to ensure the proper functioning of this website, we sometimes store small data files, called cookies, on your device. This is a common practice of most large websites.
A cookie is a small text file that a website stores on your computer or mobile device when you browse it. With this file, the website retains information about your actions and preferences (such as your login name, language, font size and other display settings) for a certain period of time so that you do not have to enter them again the next time you visit the site or browse its individual pages.
These websites use cookies to remember user preferences, to better tailor advertisements to visitors' interests, and for essential website functionality.
You can control or delete cookies at your discretion - see aboutcookies.org for details. You can delete all cookies stored on your computer and you can set most browsers to prevent them from being stored. However, if you do this, you may have to manually adjust some settings each time you visit the website and some services and features may not work.
The use of cookies can be set using your internet browser. Most browsers automatically accept cookies in the initial settings. However, you can also use the website in a mode that does not allow the collection of data about the behaviour of visitors to the website - by adjusting your own web browser settings.
If you post a comment or send a message via the contact form on our site, you may consent to the storage of your name, email address and website in cookies. This is for your convenience so that you do not have to re-fill your details again when you add another comment. These cookies are valid for one year.
If you have an account on our website and log in, we will store temporary cookies to determine if your browser accepts cookies. These cookies do not contain any personal information and are discarded when you close your browser.
When you log in, we set a number of cookies to store your login and display settings. Login cookies are valid for one day and display settings for one year. If you choose the "remember" option, your login will be valid for two weeks. When you log out of your account, the cookies are deleted.
In addition to ensuring the proper functioning of the site and facilitating access, we store targeted advertising cookies and process them based on your consent.
The collection of data on visitor behaviour on the site (the purpose of targeted advertising) is activated by the consent of the site visitor by pressing the "Allow" button, which can be found in the cookie banner at the bottom of the website. This button is preceded by the following disclaimer: "This website uses cookies to provide services, personalize advertisements and analyze traffic. By using this website, you agree to this."
The cookies collected are mainly processed by Google Analytics and Google Adwords, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Consequently, the data collected by Google Inc. is processed in accordance with the Privacy Policy, more info here.
The operator collects the following third-party cookies on its website:
- Google Analytics for the purpose of obtaining statistical information for a period of time according to your browser settings or until the information is deleted (e.g. via clear cache)
- Google Adwords for the purpose of identification within Google's advertising network, retargeting advertising (retargeting) for a period of 180 days.
Cookies are one of your personal data. For more information on the personal data processing policy, please see the text above.

These terms and conditions are valid from 1.3.2022